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Order Task Manager for WooCommerce documentation

Order Task Manager for WooCommerce lets you add todos directly to WooCommerce orders and manage them from one dashboard. Todos are internal tasks for your team and are never shown to customers.

Overview

Order Task Manager for WooCommerce lets you add todos directly to WooCommerce orders and manage them from one dashboard. Todos are internal tasks for your team and are never shown to customers.

Where to find the plugin
On an orderOrders → Edit order → Todos panel
DashboardWooCommerce → Todos
RequirementsWordPress and WooCommerce (HPOS supported)
EditionsLite: free on WordPress.org · Pro: from €59 / year

Getting started

  1. Install and activate Lite

    Install Order Task Manager for WooCommerce from WordPress.org and activate it. A Todos panel appears on the order screen and a Todos dashboard appears under WooCommerce.

  2. Add a todo to an order

    Open an order and click “+ Add todo” in the Todos panel. Give it a title, an optional description and a priority. Example: “Wrap as gift — use the blue paper, no price tag.”

  3. Work through the todos

    Check a todo off when it’s done. You can reopen, edit or delete it at any time. The panel shows how many todos are done.

  4. Use the dashboard

    Open WooCommerce → Todos to see all open and completed todos across orders. Filter by status, order and priority, or search.

Priorities and statuses

Every todo has a priority and a status.

High
Needs to happen first, for example before the order ships today.
Normal
The default priority.
Low
Can wait until more urgent work is done.
Open / Completed
Open todos still need work; completed todos are checked off and can be reopened.

Lite features

Everything included in the free Lite version on WordPress.org:

    Pro features PRO

    Order Task Manager for WooCommerce Pro adds these workflows on top of Lite.

    Automation rules

    Create tasks automatically when an order matches conditions: product, category, order value, shipping method, payment method, country, order status, coupon and first-time or repeat customer.

    Reusable task templates

    Define a set of tasks once, for example “Gift order (3 tasks)”, and let a rule create them on every matching order.

    Assignments and deadlines

    Assign tasks to staff members and teams, with automatic deadlines such as “4 hours after order”.

    Reminders and notifications

    Remind the assignee before a task is due. Overdue tasks stand out in the dashboard.

    Dashboards and analytics

    Advanced dashboards with overdue tracking, advanced filtering and workflow and productivity analytics.

    All Pro features

      Upgrading to Pro

      1. Choose a licence on the pricing section of Order Task Manager for WooCommerce, or take the Pro Bundle.
      2. Download Order Task Manager for WooCommerce Pro from your account.
      3. Upload it under Plugins → Add New → Upload Plugin and activate it.
      4. Enter your licence key in the plugin settings to receive updates and support.

      Pro builds on Lite, so your existing settings and data stay in place.

      FAQ

      Is the Lite version of Order Task Manager for WooCommerce really free?

      Yes. Lite is available for free on WordPress.org. You can create todos on orders manually and manage them from the central Todos dashboard.

      Are todos visible to customers?

      No. Todos are internal tasks for your team and are only shown in the WordPress admin.

      Which conditions can trigger automatic tasks?

      Pro rules can use products, categories, order value, shipping method, payment method, country, order status, coupons and whether the customer is first-time or repeat.

      Can I assign tasks to specific employees?

      Yes, in Pro. Tasks can be assigned to staff members and organised in team workflows, with due dates and reminders.

      Will I keep my todos when I upgrade to Pro?

      Yes. Pro builds on Lite, so your existing todos stay in place.

      Is it compatible with HPOS?

      Yes. Both Lite and Pro are compatible with WooCommerce High-Performance Order Storage.

      What happens when my Pro licence expires?

      The plugin keeps working. You stop receiving commercial updates and support until you renew.

      Troubleshooting

      Can customers see todos?
      No. Todos are internal and are only shown in the WordPress admin.
      Does it work with HPOS?
      Yes. The Todos panel works on the HPOS order screen and the legacy order screen.
      Still stuck?
      Open a ticket and the developers of Order Task Manager for WooCommerce will help you.
      Open a ticket