Support
Your question goes straight to the developers who build the plugins. No ticket bouncing.
Open a support ticket
Tell us which plugin it’s about and what happens. You’ll receive a confirmation with your ticket reference by e-mail.
Frequently asked questions
Also see the documentation.
What is the difference between Lite and Pro?
Lite is free on WordPress.org and covers the core features. Pro adds advanced functionality and includes updates and support while your licence is active.
Can I upgrade from Lite without losing my settings?
Yes. Install Pro and your existing settings and data remain in place.
Are the plugins compatible with HPOS?
Yes. All plugins support High-Performance Order Storage and are tested with the latest WooCommerce release.
What happens when my licence expires?
The plugin keeps working. You stop receiving updates and support until you renew.
Can I use one licence on client websites?
Business covers 5 websites and Agency covers unlimited websites, so you can use them on client stores.
How do I get support?
Open a request from your account. Pro customers are helped directly by our developers.